JIRA is a proprietary issue tracking product used for bug tracking, Issue tracking, and project management functions.
Thousands of software professionals use JIRA as a bug-tracking tool because of its easy to use framework. JIRA is a commercial product and helps to capture and organize the team issues, prioritizing the issue and updating them with the project. It is a tool that directly integrates with the code development environments making it a perfect fit for developers as well. Due to its capability to track any kind of issues it is not just restricted to the software industry. It supports agile projects. It comes with many add-ons that make this tool more powerful than other tools.
Use of JIRA
Following are some of the most significant uses of JIRA.
- JIRA is used in Bugs, Issues and Change Request Tracking.
- JIRA can be used in Help desk, Support and Customer Services to create tickets and track the resolution and status of the created tickets.
- JIRA is useful in Project Management, Task Tracking and Requirement Management.
- JIRA is very useful in Workflow and Process management.
A Project contains issues, A JIRA project can be called as a collection of issues. A JIRA Project can be of several types as given below:
- Software Development Project
- Marketing Project
- Migration to other platform project
- Help Desk Tracking Project
- Leave Request Management System
- Employee Performance System
- Website Enhancement
